All Systems Operational
Skyline Desktop   Operational
Skyline Mail   Operational
Skyline Voice   Operational
MX Shield Mail Filtering   Operational
SkyRocket Hosting Platform   Operational
DataGuard Online Backup   Operational
Support Centre   Operational
Internet Services Operational
90 days ago
99.94 % uptime
Today
Liverpool PoP (liv-pop-e)   Operational
90 days ago
100.0 % uptime
Today
Liverpool PoP (liv-pop-h)   Operational
90 days ago
99.82 % uptime
Today
Liverpool PoP (liv-pop-h-b)   Operational
90 days ago
99.82 % uptime
Today
Liverpool PoP (liv-pop-a)   Operational
90 days ago
100.0 % uptime
Today
Liverpool PoP (liv-pop-a-m)   Operational
90 days ago
100.0 % uptime
Today
St Helens PoP (sth-pop-a)   Operational
90 days ago
100.0 % uptime
Today
St Helens PoP (sth-pop-b)   Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Firewall reload Jan 17, 22:00 - Jan 18, 01:00 GMT
Between 22:00 (GMT) on 17/01/19 and 01:00 (GMT) on 18/01/19 our primary firewall is being reloaded. The redundant partner in the firewall pair will be reloaded prior to this.

Before the primary firewall is reloaded, we will fail it over to its partner which may cause a minor blip in connectivity.
Posted on Jan 9, 16:35 GMT
Liv POP Carrier Maintenance Feb 12, 00:00-06:00 GMT
Maintenance will be carried out by our upstream provider between 00:01 and 06:00 with approx 30mins of service loss.
Posted on Jan 15, 10:55 GMT
Liv POP Carrier Maintenance Feb 13, 00:00-06:00 GMT
Update - We will be undergoing scheduled maintenance during this time.
Jan 15, 10:55 GMT
Scheduled - Maintenance will be carried out by our upstream provider between 00:01 and 06:00 with approx 30mins of service loss.
Jan 15, 10:54 GMT
Past Incidents
Jan 23, 2019

No incidents reported today.

Jan 22, 2019

No incidents reported.

Jan 21, 2019

No incidents reported.

Jan 20, 2019

No incidents reported.

Jan 19, 2019

No incidents reported.

Jan 18, 2019
Resolved - Issue has been resolved and any affected sites will now be reachable. Any further issues should be logged using the normal support channels.
Jan 18, 15:42 GMT
Identified - The issue has been identified and a fix is underway.
Jan 18, 15:09 GMT
Investigating - We have been made aware a number of sites are currently experiencing connectivity issues. We are currently investigating this.
Jan 18, 14:38 GMT
Jan 17, 2019

No incidents reported.

Jan 16, 2019

No incidents reported.

Jan 15, 2019

No incidents reported.

Jan 14, 2019

No incidents reported.

Jan 13, 2019

No incidents reported.

Jan 12, 2019

No incidents reported.

Jan 11, 2019

No incidents reported.

Jan 10, 2019

No incidents reported.

Jan 9, 2019
Completed - The scheduled maintenance has been completed.
Jan 9, 16:26 GMT
Scheduled - There will be a loss of service /redundancy at some point during the timeframe stated above whilst we complete the maintenance work.

This change is to investigate a fix a low light level. All services will be affected for the duration of the investigation
Nov 26, 16:30 GMT