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Upcoming Maintenance

[Scheduled] REF:207 - Datacentre maintenance on redundant equipment - Core Network

Expected to begin
  • Skyline
Wed, 15 Jan 2020
10:31:06 UTC
Overview

Our datacentre partner is performing maintenance on their core network.
The maintenance work includes a hard reboot of 1 core network device in each maintenance window.
The devices are configured with full redundancy and so no impact is expected.
A full redundancy test will be performed before the work commences and links gracefully shutdown.
Once the reboot has been completed, a full test will take place before restoring the relevant links.

  • Scheduled for Mon, 20 Jan 2020 23:00 UTC
  • Expected to take 7 hours

[Scheduled] REF:207 - Datacentre maintenance on redundant equipment - Core Network

Expected to begin
  • Skyline
Wed, 15 Jan 2020
10:32:17 UTC
Overview

Our datacentre partner is performing maintenance on their core network.
The maintenance work includes a hard reboot of 1 core network device in each maintenance window.
The devices are configured with full redundancy and so no impact is expected.
A full redundancy test will be performed before the work commences and links gracefully shutdown.
Once the reboot has been completed, a full test will take place before restoring the relevant links.

  • Scheduled for Tue, 21 Jan 2020 23:00 UTC
  • Expected to take 7 hours

[Scheduled] REF:207 - Datacentre maintenance on redundant equipment - Core Network

Expected to begin
  • Skyline
Wed, 15 Jan 2020
10:32:56 UTC
Overview

Our datacentre partner is performing maintenance on their core network.
The maintenance work includes a hard reboot of 1 core network device in each maintenance window.
The devices are configured with full redundancy and so no impact is expected.
A full redundancy test will be performed before the work commences and links gracefully shutdown.
Once the reboot has been completed, a full test will take place before restoring the relevant links.

  • Scheduled for Wed, 22 Jan 2020 23:00 UTC
  • Expected to take 7 hours

[Scheduled] REF:207 - Datacentre maintenance on redundant equipment - Core Network

Expected to begin
  • Skyline
Wed, 15 Jan 2020
10:33:46 UTC
Overview

Our datacentre partner is performing maintenance on their core network.
The maintenance work includes a hard reboot of 1 core network device in each maintenance window.
The devices are configured with full redundancy and so no impact is expected.
A full redundancy test will be performed before the work commences and links gracefully shutdown.
Once the reboot has been completed, a full test will take place before restoring the relevant links.

  • Scheduled for Thu, 23 Jan 2020 23:00 UTC
  • Expected to take 7 hours

Previous Incidents

[Resolved] Reports of slow connectivity for some clients in Liverpool City Centre

This incident lasted 1 day, 2 hours, and 54 minutes.
  • SlipStream
Wed, 15 Jan 2020
14:50:56 UTC

Investigating reports of connectivity from a Liverpool PoP to a small number of clients across the city centre.

14:51:29 UTC

We've confirmed there is a problem, we're working to resolve it.
There maybe some intermittent drops over the afternoon as tweaks to individual connections are made.

Thu, 16 Jan 2020
12:54:14 UTC

We've now resolved the incident. Thanks for your patience.

[Resolved] Minor outage at Liverpool PoP

This incident lasted 2 hours and 23 minutes.
  • SlipStream
Tue, 14 Jan 2020
12:52:41 UTC

Investigating issue at a Liverpool PoP where we are showing some customers disconnected.
Updates to follow.

13:02:48 UTC

There is a power issue into the part of the building housing our equipment. The landlord have informed us that the power company is already contacted to resolve the issue.

Please bear with us during this time.

13:37:19 UTC

We have just had an update that Manweb will be attending the site within the next 30-45mins so we will provide an update soon.

14:41:06 UTC

Hi - the power company is onsite and working to restore power.

15:16:07 UTC

Power has now been restored and systems are coming back online.
Apologies for inconvenience.

No further notices from the past 7 days.